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Billing and account enquiries

Address

We're located at:
7 Tole Street, Auckland Central 1011.

Postal address:
Utilise Limited, PO Box 90485, Victoria Street West, Auckland Central 1142.

Email

enquiries@utilise.co.nz

Tel

0800 NEW ENERGY
(0800 63 93 63)

We're available 9am - 5pm on weekdays

You can also contact us by using this form:

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Faults and outages

Call your local lines company, or alternatively give us a call on 0800 NEW ENERGY (0800 63 93 63) and we'll try to help.

Formal complaints

Our aim is to ensure it is easy to do business with Utilise. If you have a complaint, please don't hesitate to contact us at complaints@utilise.co.nz.

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